Zendesk alternative · Support
A Zendesk alternative without the per-agent sticker shock.
Zendesk is a serious help desk with serious per-agent pricing. Clkly gives you tickets, a help centre and a chatbot — beside the CRM, so support sees the whole customer.
Replaces: Zendesk Support + Guide + a separate CRM · No card required · Cancel any time
Why people look for an alternative
What sends Zendesk users looking.
Per-agent pricing
Every agent is another monthly licence, and the good tiers aren’t cheap.
Support in a silo
The desk doesn’t know about the deal or the sequence the customer is in.
Overkill for SMBs
A lot of product to administer for a small team.
Side by side
Clkly vs Zendesk, at a glance.
Zendesk
Clkly
Tickets & SLAs
Yes
Yes, included
Help centre / knowledge base
Guide (extra)
Included
AI chatbot
Add-on
Included
CRM & deals
No
Full CRM included
Pricing
Per-agent
Flat plan
Zendesk
From ~$19/agent/mo, ~$55+/agent for the useful tier
Clkly
From £39/mo, support included
Competitor prices are representative entry-tier figures, rounded, and change over time — check their site for the latest.
The honest take
Which one is right for you?
Switch to Clkly if…
- You want support and CRM to share one customer record
- You don’t want to pay per agent for a help desk
- A small team needs tickets without a big admin overhead
Stick with Zendesk if…
- You run a large support org needing Zendesk’s routing, CSAT and reporting depth
FAQ
Zendesk alternative questions, answered.
Try the Zendesk alternative free for 30 days.
One login for support and the rest of your stack. No credit card, no demo call.