Clkly
AI Chatbot

AI that
actually knows your docs.

A 24/7 live chat agent trained on your knowledge base. Drafts answers, links sources, escalates to a human when it is out of its depth. One script tag, live on your site.

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app.clkly.xyz
Clkly Assist
Online
Hi! How can I help today?
Do you integrate with Stripe?
Yes - native Stripe checkout for invoices and subscriptions.
Source: docs/integrations/stripe
Type your message...
What you get

Less chatbot demo, more useful answers.

Trained on your KB

Indexes everything in your Clkly knowledge base nightly. Cites the article it answered from, never invents URLs.

Smart escalation

When confidence drops or the user asks for a person, it hands off to a real ticket with full transcript attached.

Drafts replies for humans

Even when a human takes over, the bot drafts the next reply. Your team edits, sends. Faster, in your voice.

One-snippet install

Paste one script tag in your site, you are live. Style it with CSS variables to match your brand.

Multilingual

Detects the visitor language, answers in it. KB articles in English, replies in 30+ languages.

Hallucination guards

Refuses to answer when nothing in your KB supports it. Says 'let me get a human' instead of making it up.

Built on Claude

The best LLM, your knowledge.

We run on Anthropic Claude under the hood, scoped strictly to your indexed knowledge. No prompt injection, no leaked secrets, no off-topic rambling about poetry.

  • Streamed responses
    First token in under 500ms. Feels instant, reads naturally.
  • Conversation memory
    Remembers earlier in the chat. Follow-ups make sense.
  • Tunable persona
    Set tone and signature. Cheery, corporate, dry - your call.
How do I export my contacts?
In Contacts, click the three-dot menu top-right and choose Export. We email a CSV link in under 60s.
Source: docs.clkly.xyz/contacts/export
Can someone help me set it up?
Connecting you to Sarah from Support now. She has the full chat.
FAQ

AI chatbot FAQs

What is an AI chatbot for customer support?

An AI chatbot is a live-chat agent that drafts answers from your own documentation and runs around the clock.

  • Answers from your indexed knowledge base, not guesses
  • Cites the article it used, never invents URLs
  • Available 24/7 on your site from one snippet

Clkly Assist gives customers instant answers and hands the hard ones to a human.

Related: Knowledge base · Tickets

How does the chatbot use my knowledge base?

It re-indexes your Clkly knowledge base nightly so the bot always answers from your latest docs.

  • Every new article re-indexes the bot automatically
  • Update the docs and the answers update with them
  • Full-text and semantic search behind every reply

One source of truth feeds both your help-centre and the chatbot, so nothing drifts.

Related: Knowledge base

When does the chatbot escalate to a human?

It hands off to a real ticket whenever confidence drops or the visitor asks for a person.

  • Full chat transcript travels with the handoff
  • It drafts the next reply even after a human takes over
  • Refuses to answer when nothing in your docs supports it

Hallucination guards mean it says "let me get a human" rather than making something up.

Related: Tickets

Is Clkly a good Intercom alternative?

Yes - you get AI live chat, knowledge-base indexing and ticket escalation in one CRM without per-resolution fees.

  • One script tag installs it on any site
  • Detects the visitor language and answers in 30+ languages
  • Tunable persona to match your brand voice

It is an AI helpdesk that lives where your customer data already does.

Related: Knowledge base · Help desk

A support agent that never logs off.

Free tier: 100 AI chats/month. Pro: unlimited.

Start freeSee pricing